Privacy Policy

Privacy Policy

Introduction

Welcome to https://abu-dhabi-city-tour-from-dubai.terratrek.net! We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy provides detailed information about how we handle your personal data when you interact with our website, applications, services, and products.

Scope

This policy covers every aspect of our digital presence, including but not limited to:

However, it’s crucial to emphasize that this policy does not extend to third-party platforms, applications, or services accessed via links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in various ways:

  • Using Our Applications and Services: As an authorized user, your activities within our apps and services are tracked for performance and improvement purposes.
  • Visiting Our Websites: When you browse our websites, we may collect data about your device, browser type, and interaction patterns to enhance user experience.
  • Communication: We communicate with users through various channels like emails, newsletters, phone calls, or text messages (SMS). By engaging with these communications, you consent to the collection of relevant data for these interactions.

Personal Data Collection

We collect a range of personal information to provide and improve our services, as follows:

  • Account Information: Details required to create and manage your user account, including usernames, passwords, and profile preferences.
  • Payment Information: Credit or debit card details, billing addresses, and transaction records for processing payments securely.
  • Financial Information: This may include bank account numbers (for direct deposits or refunds) and financial status updates provided by users.
  • Purchase Information: Details about products and services purchased from us, such as order history and purchase amounts.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile carrier information to facilitate communication and service delivery.
  • Location Data: With your consent, we may collect data about your physical location to provide personalized content or services.
  • Feedback and Reviews: User-submitted reviews, ratings, and feedback for product/service improvements.
  • Social Media Information: If you connect our services with social media accounts, we may access basic profile information from these platforms.
  • Product Information: Data about products viewed, added to carts, or purchased on our website, including product preferences and customization choices.

Cookies and Similar Technologies

We employ cookies and similar technologies for various purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and apps, enabling features like login sessions and navigation.
  • Preference: Cookies store user preferences and settings to enhance your experience on our platforms.
  • Analytics: We use analytics cookies to collect information about how users interact with our websites and services, helping us improve their performance.

Users can control non-essential cookies through our Cookie Manager, providing them with choices regarding data collection and usage.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the purpose for which the data was collected:

  • Personal data is retained as long as necessary for the fulfillment of these purposes, after which it is securely deleted or anonymized.
  • Some data, such as financial records, may be subject to extended retention periods due to regulatory requirements.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  • Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  • Secure Third-Party Processing: For certain services, we engage reputable third-party processors who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal data from this age group.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its use.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to or withdraw consent for data processing activities.
  • Non-Discrimination: Be free from biased or unfair treatment due to the exercise of your rights.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [insert contact email or form link]. We are dedicated to providing transparent and responsible data management.